Dr. William Southcott

After Hours Care

For non-emergency medical concerns, you can be seen in the Acute Access Care Clinic or the After Hours Clinic at 481 London Rd.

The clinics are open for acute episodic medical conditions, ie. urinary tract infections, ear aches, rashes, etc.

The Access to Care Clinic is open Monday thru Thursday from 8:00 am to 4:30 pm and Fridays from 8:00 am to 12:00 pm. Patients are required to call to be triaged at 519-491-6188 to be booked for an appointment if appropriate.

The After Hours Clinic (Walk in Clinic) is available Monday thru Friday from 5:00 pm to 7:30 pm (or full capacity). We strongly suggest going at 5:00 pm to register.

Both clinics are closed on statutory holidays.

For continuity of care, please refrain from using tele-walk in services as these clinics routinely do not communicate any test results or notes with family physicians.

DocNote & Annual Fee

As of April 1, 2025, the office is in transition to a new online portal for forms, prescription refills, etc which will streamline the workload for both patients and the office.

Patients will be able to upload forms directly to the office, see the workflow and status and receive forms electronically.

DocNote will be replacing Doctor Services for the annual fee program as of August 2025.

We encourage all patients to create an account at www.docnote.com even if you are not currently using these services.